I recently got my washing machine repaired and my air conditioner serviced by a company that’s very professional, fuss-free, and absolutely no-nonsense! I’m so impressed by the quality of their work that I think it’s only right to promote them on my blog (FYI: I’m not receiving any commissions or discounts from them for writing this).
The other reason for writing this post is this: I realised that few people are aware of good, reliable repair services. When my washing machine first broke down a few weeks ago, I asked every person around me, and not a single soul could recommend me a repairman. I’m even more surprised that my parents don’t even have a person to recommend, despite having called a repairman many times in the past to fix the fridge, washing machine, etc., in their house. My parents said that they would usually just call the number printed on the latest flyer that’s stuffed in their mailbox. (But I also remember them having bad experiences from doing this in the past)
Well, I tried doing the same thing, and the guy I called was rubbish. He gave me an appointment timing was that near impossible, and despite making time for him, that idiot didn’t even show up. I called him an hour later and he said – VERY RELUCTANTLY – that he can come to my house now. What the hell… I told him to go away and don’t bother coming to my place. If he’s already this unreliable, I don’t trust him to be reliable in anything else.
So here’s the story of how I found the most reliable and professional repair guys!
I urgently needed to repair my washing machine because I was running out of clothes to wear. Not knowing who else to call, I turned to Google for help. I search: “washing machine repair Singapore.”
Google’s top result was this: washingmachinepro.com
At first, I didn’t know if I could trust them. I mean, it’s just a webpage telling me that they can fix my washing machine, at 30% cheaper than other companies. I guess, no harm trying, right?
I called them and I was very pleasantly surprised to find that they were very very professional and reliable.
I fixed an appointment for 2pm, and at exactly 2pm, two technicians showed up at my door. I opened the door, and they immediately dismantled the washing machine to check what was wrong. In less than 5 minutes, one of the technicians called me to come over to the washing machine.
They were VERY TRANSPARENT! Before they proceeded with repairs, the technician explained to me what went wrong and why they had to change a particular component, and how much that will cost.
They explained it very clearly and very logically. You could tell these people were very honest, and not like some repairmen who will tell you all kinds of nonsensical stories just to con you into paying more money for stuff you don’t need.
In less than five minutes. The repair was done. The washing machine was working perfectly once again! $90 for the change of a faulty component, and that’s all!
I was impressed! I asked if they could do air con servicing, as I realised the air conditioners in the house had not been serviced for more than 1.5 years. They said they can do it too, but I’ll have to make another appointment.
I made another appointment a few weeks later with the same company. It turns out that the actual name of the repair company is Tat Hai Repair Centre.
Once again, they sent two technicians right on time! I fixed the appointment, once again at 2pm, and once again they showed up at my door at exactly 2pm! And with the same level of professionalism, and no-nonsense work attitude, they came in, and started servicing my air con without delay. In less than an hour, they were done servicing three air-con units and one compressor for $125!
Wow! I really love the good service they gave! This is definitely one contact that I’m saving into my address book. If ever I need them to service my air con again, or to fix any other major appliance in the house, I’m definitely calling them again!
Anyway, if you’re interested, here’s their contact details:
Tat Hai Repair Centre
5066 Ang Mo Kio Industrial Park 2, #01-1389/91
Hotline: 6555 7676